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Claims Process
Who was at fault
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How do I claim?
Claims Process


If you are injured or suffer a loss in an accident and someone else is to blame, call the freephone Accident Line helpline on 0800 19 29 39. You will be put through to one of our trained, dedicated Accident Line call operators. Our call centre is open 7 days a week, 24 hours a day.

The Accident Line operator will ask you some questions about your accident to identify the important details. If your case is suitable, you will be put in touch with your nearest specialist Accident Line personal injury solicitor.

The Accident Line solicitor will then arrange to meet you for a free consultation and will assess all the available information about your accident. The solicitor will also discuss with you the options for funding your claim.