Accidents on Package Holidays

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By Oliviah Rix-Taylor

on Wednesday 3 January 2018

injured on beach holiday

Package Holiday Accidents

It has been reported that over 70 million visits were made overseas in 2016 by UK residents and this number has been increasing since.

With travel being more accessible and extremely popular for millions today, the amount of personal injury claims being made has risen, particularly for those involving accidents caused on package holidays.

Many choose package holidays for their often reasonable price and convenience, as the travel agent organises everything. As part of this package, there are regulations in place to protect you.

Although the experts arrange everything, it is still wise to be aware of the risks yourself, depending on the type of holiday you are going on. Some common accidents that occur include:

  • Slips, trips and falls due to wet floors or unnecessary obstructions (at your hotel complex).
  • Food poisoning from the restaurant(s), including buffets (at your hotel complex).
  • Injuries sustained from any organised activities or excursions provided as part of your holiday package.

When accidents such as these happen due to someone else’s negligent behaviour, it is likely that a personal injury claim can be made against the organiser of your holiday, regardless of it taking place abroad. Accident Line Direct can help with giving you more information and support on making any accident abroad claims.

0808 1454275

Accident Line Direct can help you begin your potential claim, get in touch today!

Making a compensation claim for a package holiday accident

It is important to note that if any accidents took place outside of your hotel complex or not on any arranged excursions that were included in your package, then your holiday organiser would not be held responsible for any accident you may have suffered.

If the hotel was not appropriately maintained or if you were not informed about any accident risks or dangers with regards to any pre-arranged activities that were part of your package, then your organiser would be liable for the accident that occurred.

It is possible that your non-fault accident caused you to lose a lot from your holiday, by needing to rest in the hotel room because of an injury or costing you for any required medical treatment. Additionally, it could have been severe, leaving you unable to work and potentially lose earnings. If this has happened to you, then you most likely have a case and a claim to be made.

To achieve a successful compensation claim, you will need to provide evidence that demonstrates how your travel organiser or their staff at the resort was negligent in protecting your safety whilst abroad.


If I’m injured on a package holiday, what should I do?

Before making a claim, there are some steps you will need to follow after the accident and on returning home to the UK:

  • Seek medical attention as soon as possible, otherwise not getting it could have an impact on your claim. It is essential to retrieve a copy of your medical report and hold onto any receipts of medical costs you incurred.
  • Report the accident immediately to your organiser’s representative or hotel management at the resort. If there isn’t a representative, then you are able to report it to the travel agent’s head office in the UK.
  • Once it has been reported in written form in an accident log book, you will need a copy of that to take home with you.
  • Contact your travel insurer as soon as you can. If possible, be sure to check any policies regarding an accident with them before you go away.
  • Try to take photos of your injury and what caused it, in order to provide visual evidence. If you are too injured to do so, try asking someone else to do it for you.
  • If at all possible, try to get details of any witnesses who would be willing to give a statement.

When you return home to the UK, it is vital you get trustworthy and professional legal advice, as personal injury claims can be complex, especially if they occurred abroad and as part of a holiday package.


How can Accident Line Direct help with making a package holiday accident claim?

If you have suffered from an injury whilst on a package holiday abroad, no matter the severity, our team of advisors at Accident Line Direct can help you with determining whether you have a case or not.

We can also help provide advice on what steps to follow and direct you to a personal injury solicitor who can legally assess and potentially fight your case on a No Win No Fee basis.

By operating on a NWNF basis, we provide you with the reassurance of not being out of pocket, as you do not have to pay any upfront costs. A fee will be incurred if your solicitor wins the case for you.

Contact us at Accident Line Direct today if you require any more information or advice on making a claim for a non-fault accident you have suffered on a package holiday.

0808 1454275

Accident Line Direct can help you begin your potential claim, get in touch today!